Security is a Shared Responsibility

NymCard puts security first, but online safety demands a team effort. This page arms you with knowledge and best practices to safeguard your accounts. Though general advice, we urge clients and partners to share these security recommendations with their customers for enhanced online protection.

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Security Tips

Stay informed, stay vigilant, and incorporate these recommended practices

We've compiled a list of tips covering topics like email security, ATM safety, online banking, fraud prevention, software updates, and mobile device protection, to empower you with the knowledge to navigate the digital landscape securely.

Email Security Tips

  • Use strong, unique passwords and enable two-factor authentication (2FA) for email accounts.
  • Be cautious of suspicious emails, links, or attachments that may be phishing attempts.
  • Never open email attachments from unknown or untrusted sources to avoid malware.
  • Use a secure email service or VPN when accessing email on public Wi-Fi networks.

ATM Security Tips

  • Inspect ATMs for signs of tampering or skimming devices before use.
  • Shield the keypad when entering your PIN to prevent shoulder surfing.
  • Avoid using ATMs in isolated or poorly lit areas for safety reasons.
  • Report any suspicious or tampered ATMs to the bank immediately.
  • Be discreet and aware of your surroundings when conducting ATM transactions.

Online Banking Security

  • Use strong, unique passwords and enable two-factor authentication (2FA) for online banking accounts.
  • Avoid accessing online banking from public Wi-Fi networks or shared computers.
  • Keep your internet browser and security software up-to-date.
  • Be cautious of unsolicited emails or calls claiming to be from your bank.
  • Never share your online banking credentials or sensitive information over the phone or email.

Reporting Fraud

  • Report any suspected fraud or unauthorized activity to your bank immediately.
  • Provide detailed information about the incident, including dates, amounts, and any supporting documents.
  • Follow your bank's instructions for filing a formal fraud claim or report.
  • Consider placing a fraud alert or freezing your credit reports if your personal information has been compromised.

Sim Swap Fraud

  • Be cautious of unsolicited calls or messages claiming to be from your mobile carrier or bank.
  • Never share your personal information, account details, or one-time passwords (OTPs) with anyone over the phone or online.
  • Regularly update your mobile device's software and use strong passwords or biometric authentication.
  • Consider enabling additional security measures, such as SIM lock or port-out protection, with your mobile carrier.

Update Your Browser

  • Keep your internet browser updated to the latest version to ensure security vulnerabilities are patched.
  • Enable automatic updates for your browser to receive security patches promptly.
  • Use a reputable and secure internet browser recommended by cybersecurity experts.

Keep your software up-to-date

  • Regularly update your operating system, antivirus software, and other applications to ensure the latest security fixes are installed.
  • Enable automatic updates for your software to receive security patches promptly.
  • Uninstall or disable any unnecessary software or browser extensions to reduce potential vulnerabilities.

Don't share private information online

  • Be cautious about sharing personal or sensitive information on social media, forums, or other public online platforms.
  • Avoid posting details that could be used for identity theft or social engineering attacks.
  • Review and adjust your privacy settings on social media and online accounts regularly.

Understand how criminals use the internet

  • Be aware of common online threats, such as phishing, malware, and social engineering tactics used by cybercriminals.
  • Stay informed about the latest cybersecurity threats and best practices for online safety.
  • Verify the legitimacy of websites, emails, and online requests before providing any personal or financial information.

Avoid online fraud and con tricks

  • Be skeptical of unsolicited offers, deals, or requests for money or personal information.
  • Verify the legitimacy of online retailers, charities, or investment opportunities before making any payments or disclosing sensitive information.
  • Be cautious of urgent or high-pressure tactics designed to manipulate you into making hasty decisions.

Protect your mobile phone

  • Use strong passwords, biometric authentication, or other security measures to protect your mobile device.
  • Keep your mobile operating system and apps updated with the latest security patches.
  • Be cautious of unsolicited links, attachments, or requests for sensitive information on your mobile device.
  • Consider using mobile security software or remote wipe capabilities in case your device is lost or stolen.